Inquiries regarding import cargo

JAL Cargo Building (JL1)

  • Location
    Japan Airlines Cargo Building, 2139-1, Komaino Aza Tennamino, Narita City, Chiba
  • Bonded region code
    1MW53

Inquiries regarding Air Waybill, delivery, flight information, and reservation of JAL flights

  • TEL
    +81-476-32-3316
  • FAX
    +81-476-32-3338
  • Business hours
    06:00-24:00

Inquiries regarding warehouse storage charges for arriving cargo, etc.

  • TEL
    +81-476-32-3362
  • FAX
    +81-476-32-3235
  • Business hours
    09:00-17:00

Inquiries regarding handling of cargo from the arrival of aircraft until the match-up of actual number of pieces and the number of pieces recorded in the system

  • TEL
    +81-476-32-3353/3361
  • FAX
    +81-476-32-3096
  • Business hours
    06:00-24:00

Inquiries regarding handling of cargo from the match-up of actual number of pieces and the number of pieces recorded in the system to the delivery of that cargo

  • TEL
    +81-476-32-3346/3331
  • FAX
    +81-476-32-3395/3397
  • Business hours
    06:00-24:00

Inquiries regarding inspection of contents of the cargo

  • TEL
    +81-476-32-3370
  • FAX
    +81-476-32-3515
  • Business hours
    06:00- 24:00

Inquiries regarding export cargo

Cargo Building No. 5 (JL5)

  • Location
    Cargo Building No. 5, 248-2,Tokko Haranodai, Narita City, Chiba
  • Bonded region code
    1MWU8
  • Handling airlines
    JL / excluding cargo destined for Dallas (DFW) and New York (JFK)

Inquiries regarding cargo on JAL flights to all destinations

  • TEL
    +81-476-34-3312
  • FAX
    +81-476-34-4887
  • Business hours
    06:00-21:00

JAL Cargo Building (JL1)

  • Location
    Japan Airlines Cargo Building, 2139-1, Komaino Aza Tennamino, Narita City, Chiba
  • Bonded region code
    1MWU8 (JL) / 1MWU9 (AA)
  • Handling airlines
    JL / destined for Dallas (DFW) or New York (JFK)
    Cargo that will be transferred to other airports in Japan using trucking services, then loaded onto
    international flights, AA

Inquiries regarding cargo that will be transferred to domestic and/or overseas destinations using JAL flights

  • TEL
    +81-476-34-3302
  • FAX
    +81-476-32-3096
  • Business hours
    06:00-21:00

Inquiries regarding departing cargo by American Airlines

  • TEL
    +81-476-34-3311
  • FAX
    +81-476-32-3393
  • Business hours
    09:30-21:00

Cargo Building No. 1 (JL2)

  • Location
    Cargo Building No. 1, 2131, Komaino Aza Tennamino, Narita City, Chiba
  • Bonded region code
    1MWU9
  • Handling airlines
    CA, DL, FJ, JQ, QF, RU, SQ, TR, ZH

Inquiries regarding departing cargo by overseas airlines

  • TEL
    +81-476-32-3201
  • FAX
    +81-476-32-3203
  • Business hours
    06:00-21:00
    (Sundays and the day after a public holiday): 07:00-21:00

Cargo Building No. 3 (JL3)

  • Location
    Cargo Building No. 3, 2071, Komaino Aza Dainota, Narita City, Chiba
  • Bonded region code
    1MWU9
  • Handling airlines
    AM, AE, CI, CK, CZ, EY, GA, GI, IT, JX, LO, MU, MF, NX, NZ, O3, PX, PK, PR, QH, SU, TG, VJ, YG, 3U

Inquiries regarding departing cargo by overseas airlines

  • TEL
    +81-476-32-3365/3366
  • FAX
    +81-476-32-3339
  • Business hours
    06:00- 21:00
    (Sundays and the day after a public holiday): 07:00-21:00

Cargo Building No. 4 (JL4)

  • Location
    Cargo Building No. 4, 2071, Komaino Aza Dainota, Narita City, Chiba
  • Bonded region code
    1MWUK
  • Handling airlines
    AY, AZ, EK, OM, 5X

Inquiries regarding departing cargo by overseas airlines

  • TEL
    +81-476-32-3416
  • FAX
    +81-476-32-3521
  • Business hours
    06:00-21:00
    (Sundays and the day after a public holiday): 07:00-21:00

Inquiries regarding logistics services

Value-added services at Narita Airport(Cargo Building No. 3)

  • Location
    Cargo Building No. 3, 2071, Komaino Aza Dainota, Narita City, Chiba
  • Bonded region code
    1MWU9

Inquiries regarding export storehouse services

  • TEL
    +81-476-34-9461
  • FAX
    +81-476-32-7856
  • Business hours
    06:00-21:00

Value-added services at Narita Airport (JAL Cargo Building) 

  • Location
    JAL Cargo Building, 2139-1, Komaino Aza Tennamino, Narita City, Chiba
  • Bonded region code
    1MW53

Inquiries regarding import logistics services

  • TEL
    +81-476-32-8088
  • FAX
    +81-476-32-8235
  • Business hours
    06:00-24:00

Value-added services at Haneda Airport

  • Location
    MFIP Haneda 3F, 10-11 Hanedaasahicho, Ota-ku, Tokyo
  • Bonded region code
    1HW36

Inquiries regarding imports and exports at Haneda Distribution Center

  • TEL
    +81-70-2151-1243 (Representative)
  • Business hours
    Weekdays 10:00-21:00