Safety:The protection of lives.
This is the commitment and basic foundation of business continuity for the JAL Group.

We take to heart our mission and responsibility as safety professionals to ensure a safe operation on every flight with the best of our knowledge, skills and abilities.

To accomplish this, we will act according to the following principles:

  • Stop immediately when safety concern arises.
  • Comply with rules and strictly follow standard operating procedures.
  • Always check and confirm; never rely on assumptions.
  • Promptly disseminate information without omission to ensure safety.
  • Deal with problems quickly and appropriately without underestimation.

Philosophy and System for Safety